July 8, 2009 on 8:34 pm | In Aastra | No Comments
This post will walk you step by step through configuring an Aastra 57i CT to
register with Trixbox PBX system versions 2.4.0 - 2.6.2.
Step 1 - Plug phone into the LAN.
Step 2 - Take note of DHCP address to appear during boot process.
Step 3 - From a computer on the same network. Type the IP address in the URL field of the internet browser of your choice. You will be prompted for a user ID and password. (default username: admin default password:22222)
Step 4 – Click on the Global Sip link on the left and configure the following fields.
* Screen Name - Type the users first and last name or what your would like the display to read on the phone
* Screen Name2 - Type the extension
* Phone Number - Type the extension
* Caller ID - Type the Name of of the User or what you would like to Display to other phones when calling internally.
* Authentication Name - Type the extension
* Password - Type the password associated with the extension
* Proxy Server - Type the IP address of the Trixbox server.
* Proxy Port- Type 5060
* Registrar Server - Type the IP address of the Trixbox server.
* Registrar Port - Type 5060
Step 5 - Click on the Save Settings button at the bottom of the page.
Step 6 - Click on the Preferences link on the left and configure the following fields.
* Digit Timeout (seconds) = 4
Step 7 - click on the Save Settings button at the bottom of the page.
Step 8 - Click on the Network link on the left and configure the following fields.
* DHCP = uncheck
* IP Address = I recommend making the last 3 of the ip address the ext. for example if the ext is 112. Make the IP address 10.0.1.112. This helps easily keep track the static IP addresses.
* Subnet Mask = 255.255.255.0
* Gateway = 10.0.1.1 or IP address or router providing DHCP.
* Primary DNS = 10.0.1.1 or the router or the source providing DNS.
* NTP Time Servers = enable
* Time Server 1 = pool.ntp.org (I use this as my NTP time server and have been a member of the site for a long time. It works very well)
Step 8 - click on the Save Settings button at the bottom of the page.
Step 9 - Click on the Reset link on the left.
Step 10 - Click on the Restart button.
When the phone boots up it will register to the Trixbox server and you will be able to test making an outbound and inbound call.
May 12, 2009 on 4:26 pm | In Voice Over IP | No Comments
Be careful when choosing a VoIP provider. Be sure to do your research. Figure out what type of trunk you want. There are many different VoIP solutions to choose from. I would recommend having a VoIP professional come to your office and give you a rate comparison. He should take your current telecom solution and compared it to a few different VoIP solutions related to the proper trunk provider.
PRI is definitely the most reliable, but not always the cheapest.
In larger organizations a combination of these two services could be used to reduce costs. For example, if you are a business with 99 employees and only need 33 telephone lines. If you went with a PRI only solution, you would have to buy two full PRIs (46 lines). PRIs only come in 23 line increments. That would be a waste of money spent on an unnecessary 12 additional phone lines. Instead of purchasing the extra PRI, purchase a SIP trunk and buy 12 lines if you need 12 and add more as your business grows on the fly.
PRI
Short for Primary Rate Interface a type of ISDN service designed for larger organizations. PRI includes 23 B-channels and one D-Channel.
Recommended PRI Providers are:
Logix Communications – Offers Data & Voice
Cbeyond – Offers Data, Voice and Mobile communications
SIP
SIP stands for Session Initiation Protocol and is the de-facto signaling standard for real time communications including Voice-over-IP (VoIP). SIP is an open standard which allows the carrier voice network to interoperate seamlessly with customer premise equipment. The logical voice channel established between them is a SIP Trunk.
Two recommended SIP Providers are:
Teliax – If you have 800 numbers that you must keep. Teliax will port the number and has the cost effective rates.
VoicePulse – If you do not have 800 numbers, VoicePulse is the way to go.
May 12, 2009 on 4:25 pm | In Voice Over IP | No Comments
VoIP (Voice over IP) use is growing. It’s now a popular alternative to the big telecom companies.
It sounds too good to be true, right? There are a few things you need to know about VoIP. Like everything, there are positives and negative things to consider.
The positive things to consider are:
- VoIP Simplifies Your Infrastructure – One bill for both Voice and Data services. No more long-distance or the need for an 800 number.
- Businesses Are Able To Customize VoIP to Their Preference – VoIP PBX Systems allow you to customize where you want calls to go, if they’d like to receive voicemails as emails, automatically transfer calls to mobile phones, between departments or even offices!, and more at one low cost for the system. You choose the features you want.
- VoIP Saves You Money – Switching from normal telecom service to Voice over IP brings a significant cost savings. You’re only paying for one infrastructure (your network) not two. (Note: that we don’t say VoIP will save you money. In some cases your bills may stay the same. But in most cases you will see a savings. Call us for a free rate comparison.)
- Porting Your Phone Number – With most VoIP providers you’re able to keep your existing phone number. Port over process normally takes 30 days. (during this time period we normally forward the phone number to a new temporary phone number chosen by the client)
- Open Source PBX Systems Available - Most VoIP PBX systems are open source. This means new applications are easily developed and integrated with most other open source solutions. VoIP systems and easily integrated with other open source solutions.
The negative things to consider are:
- If Your Network Goes Down, So Does VoIP – Since it’s dependent on your network connections, you can lose your phones if there’s a big crash. This is VoIP’s biggest vulnerability. (Most VoIP carries have remedied with by adding a feature to forward the phone number to a cell phone if for some reason you’re network goes down.)
- E911 – You’re responsible for updating your address and filling it with the city your business is located in. If not, when you call 911, they will not know where you are. We feel this is very important to communicate to our customers. (Form is easy to fill out, customers must manage this registration)
- Open Source PBX Systems Available – Support for open source solutions are none existent or usually at a higher rate.
In the last few years, Voice over IP has evolved fast enough to compete with the telecom companies. Work is being done on a daily bases by the developers to improve the services. More providers are opening their doors for business.
May 12, 2009 on 4:23 pm | In Voice Over IP | No Comments
VoIP solutions are so much more cost effective than an old PBX analog phone service. Most calls are local calls because your call does not transfer from your data connection to an analog phone system until it is reaches the phone carriers switch room.
Using your Internet connection for both data traffic and voice calls allows consumers to get rid of one monthly payment. In addition, VoIP plans do not charge a per-minute fee for long distance. For International calling, the monetary savings to the consumer from switching to VoIP technology are enormous.
May 12, 2009 on 4:22 pm | In Voice Over IP | No Comments
The way VoIP works is the end user uses a data connection (Cable, DSL, T1), a router and VoIP Phone System instead of a standard telephone line. The router sends the telephone calls over the Internet connection. The VoIP PBX System converts the analog signal into a digital format, which are further broken down into packets, before sending it over the Internet. Very similar to the way data is transmitted to and from the computer. These packets are sent through a Trunk (some trunk examples are SIP, IAX, PRI) to their final destination, your VoIP provider. It then goes through a VoIP gateway where the packets are reconverted into the original analog format utilizing a PSTN (Public Switched Telephone Network), thereby routing the call to the number the caller has dialed blending old school technology and hi tech delivery in a seamless and instantaneous way.
Voice Over IP telephony works by packet switching instead of old circuit switching. When talking to someone, analog voice is changed into digital packets which are routed through your data connection along with your computer. Your conversations are held over your data service provider.
May 12, 2009 on 4:18 pm | In Voice Over IP | No Comments
VoIP (Voice over Internet Protocol) is simply the transmission of voice traffic over IP-based networks.
Very simply, it’s a way to use Internet lines (cable, DSL, T1) to make phone calls. Voice over IP phone systems give you the same features such as redial, caller ID, call forwarding, and 3-way calling; basically anything you had on your old phone comes include with these systems. Digitizing phone communications with these new VoIP Systems also add many new features like voicemail to email, automatic call forwarding, IVR (Interactive Voice Response), live transfers and many more.